Cancellation and Refund Policy

Last updated: October 09, 2024

At FindAlike, we value your satisfaction and aim to provide clear guidelines regarding cancellations and refunds. This policy outlines our procedures to ensure transparency and fairness in our service delivery.

1. Cancellation Policy

As a subscriber to FindAlike's services, you have the right to cancel your subscription at any time. Here's what you need to know:

• You can cancel your subscription at any time through your account settings or by contacting our customer support team.
• Upon cancellation, you will continue to have access to the service until the end of your current billing period.
• No partial refunds will be issued for unused time in the billing cycle.
• After cancellation, your subscription will not renew for the next billing period.
• Any data associated with your account may be deleted after a certain period following cancellation, as outlined in our Privacy Policy.

2. Refund Policy

FindAlike is committed to customer satisfaction. However, due to the nature of our digital services, we have a limited refund policy:

• We do not offer refunds for partial use of our services within a billing cycle.
• In exceptional circumstances, such as extended service outages or significant errors on our part, we may offer refunds at our discretion.
• If you believe you are entitled to a refund, please contact our customer support team with details of your claim within 14 days of the charge.
• All refund requests will be reviewed on a case-by-case basis.
• If a refund is approved, it will be processed to the original method of payment within 10 business days.

3. Trial Period

If FindAlike offers a free trial period:

• You can cancel your subscription at any time during the trial period without incurring any charges.
• If you do not cancel before the end of the trial period, you will be automatically enrolled in the paid subscription plan.
• No refunds will be provided for the first subscription charge after a free trial.

4. Changes to Subscription

If you wish to change your subscription plan:

• Upgrades to a higher-tier plan will be effective immediately, with a prorated charge for the remainder of the current billing cycle.
• Downgrades to a lower-tier plan will take effect at the start of the next billing cycle.